Property Management Portfolio 

As a partner, Unlimited Directions is well-positioned to help you our client apply solid management practices to your property, with a core focus on maximizing cash flow and return on investment, regardless of the type and size of the property. Unlimited Directions is grounded in years of tourism and hospitality experience yet is constantly challenging the status quo to stay aligned with the evolving market demand. We have created the First Star Rating manual for Serviced and Furnished apartments in the region.

Unlimited Directions undertakes management of new or existing properties with responsibility for all operating standards and financial performance. Far exceeding the basic service commonly found in residential properties and serviced apartments today, Unlimited Directions assists new and existing residential projects with technical and operational guidance for full integration with deluxe or luxury level hospitality services with a personal touch. Services include:

• Increasing cash flow by maximizing revenue and controlling expenses
• Full range of revenue management, sales, marketing and distribution solutions
• Business planning with detailed marketing plans, budgets and capital improvements, if appropriate
• Reports on progress and areas in need of attention
• Quality control procedures and guest satisfaction evaluation
• Renovating and refurbishing, if needed, in order to enhance both the market appeal and operating efficiencies
• Human resources procedures, including training, development and incentives
• Market audits, review of existing pricing, partnership, promotional strategies, distribution, collateral, web/e-commerce, competitors, business mix, positioning and manning. Full report with recommendations.
• Reviewing sales, marketing operations and marketing initiatives for a hotel or a group of hotels
• Creating a specific sales action plan and strategic marketing plan based on the review and assessment
• Evaluating the numerous sales and marketing options already provided by your brand, if you carry a flag, and ensuring that your efforts meet the brand standards
• Sales, marketing, PR, revenue management and reservation center
• Integrating effective web marketing and online efforts into the sales and marketing plan, including search engine optimization and updating of promotional packages and product offers
• Training appropriate staff in revenue management
• Creating the distribution philosophy and applications
• Assessing, coaching and directing sales staff on the property team
• Development of Standard Operating Procedures to ensure that guest service levels parallel the marketing promise
• Assembling a media plan to target key market segments, including public relations and press releases
• Online promotion and email distribution